COVID-19


THE COMMITMENT OF ARRENS CHALETS FACING COVID-19

Faced with the spread of the coronavirus, we want, first of all, to express our solidarity with the people affected.
At Chalets d'Arrens our main objective is the safety and well-being of our customers, employees and suppliers .

For this we will offer our customers masks of washable chalets and a hydro-alcoholic gel of 100 ml per chalet and per stay.

We understand the concern that constantly changing information may generate in relation to travel restrictions, canceled or postponed public events and we are listening carefully and responding to any types of questions or concerns we receive.
The chalets have ceased their activities, in accordance with the recommendations and decrees of the government, we will re-open from May 15, 2020 by respecting the procedures below:

CHALETS:
Here are the instructions that we put in place for the cleaning of the chalets between two stays.

Ventilate rooms before cleaning.
Wash hands thoroughly before and after each cleaning
Wear disposable gloves during cleaning.
Clean and disinfect all surfaces and chalet furniture with products that comply with regulations .
Each cleaning utensil will be changed between each chalet
The linen provided by the chalets will be washed at the highest temperature recommended by the manufacturer.

COMMON PREMISES:

Temporary closure of the SPA for security reasons Closure

HOME:

Welcoming customers with wearing a mask and installation in the accommodation without entering it.
Realization of an arrival and departure schedule for clients in order to stagger the presence of clients in reception
Hand washing after each client
Reception / Laundry disinfection every 4 hours
Installation of a rigid barrier on the reception desk
Disinfecting keys after each change, setting up a key deposit area
Send invoices by email
Abolition of Baggage Guard service.
Preparation of breakfast baskets and Snacks with masks and disposable gloves.
Breakfast baskets and snacks placed in front of the accommodation, without contact with customers.

BELOW LINK:

CORONAVIRUS, TO PROTECT YOURSELF AND TO PROTECT OTHERS

ARRENS CHECK-LIST CLEANING CHALETS

CHECK-LIST OF ELEMENTS TO CLEAN AND DISINFECT

MINISTRY OF WORK RECEPTIONIST COVID-19 KIT

MINISTRY OF WORK KIT FOR COMBATING COVID-19 WOMAN BEDROOM

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